Keep the clients you have. Earn more from every one.
I'm Saba Chishti. I built a health clinic, made it run without me and sold it. Now I help owners of clinics, wellness and service businesses get more profit out of the clients they already have, through rebooking, pricing, team and operations. The goal is steadier months, fewer decisions landing on you, and a business that's worth more if you ever sell.
- Former clinic ownerBuilt, bought and sold practices
- 2020 RBC finalistCanadian Women Entrepreneur Awards
- US and CanadaWorking with owners online
Could your business run for 30 days without you?
When I asked 300 women business owners this at Women Connect LIVE, 44% said it hit hardest. Every owner running a business over $1 million picked it.
I know the feeling. I was the engine, the expert and the bottleneck, until I built a clinic that ran without me.
- Revenue is up, profit isn't
- Full one month, thin the next
- Every decision lands on you
- Not sure you can afford to hire
- No idea what a buyer would pay
Three things hold most owners back.
The Founder Bottleneck
Everything waits on you. We build the systems, roles and decision rules that let your team move without your approval, so you can lead like a CEO.
Profit Vampires
The quiet leaks between revenue and profit: underpriced services, payroll that's drifted, clients who never rebook. We find them and close them.
The 30-Day Test
Whatever would break in a month without you is a dependency. It's what keeps you from a real break, and it's the first thing a buyer discounts.
What you get that you won't get elsewhere.
Someone who's sat in your chair
I've hired, made payroll, opened a second location and sold. My advice has to survive real numbers because mine had to.
Growth from clients you have
I don't do lead generation. Rebooking and retention are my specialty, and it's almost always cheaper to keep a client than to find one.
A buyer's eye on your business
I've sold a practice and bought them. I'll show you what a buyer would pay for, years before you need to know.
Decisions from data, not feelings
Every ongoing client gets a custom Pulse Doc. Feelings are information. They aren't data.
It's easier to keep a client than to find a new one.
Most owners treat an inconsistent schedule as a marketing problem. It's usually a retention problem. Filling a leaky caseload with new clients is like filling a bucket full of holes. You can keep pouring, but you never get ahead.
We fix the leak first: how plans are presented, how the next visit gets booked, how your team follows up and what your best clients would happily buy next.
Most owners treat an inconsistent schedule as a marketing problem.
It's usually a retention problem.
Filling a leaky caseload with new clients…
…is like filling a bucket full of holes.
You can keep pouring, but you never get ahead.
We fix the leak first.
It's easier to keep a client than to find a new one.
Start where you are.
Strategic Audit
One focused session on your biggest stuck point. You leave with a 90-day roadmap.
Learn moreFounder's Suite
Hands-on consulting on profit, operations, team and your role as CEO, tracked in a custom Pulse Doc.
Learn moreRebooking & Retention
Consistent revenue months from the clients you already have.
Learn moreExit Readiness
Learn what buyers pay for, and get the business and yourself ready to sell.
Learn moreBuyer Evaluation
An operator's read on a clinic or service business before you buy it.
Learn moreWhat the work looks like in numbers.
a month in new revenue found for a seasoned clinician in a ten-minute review, without raising rates or adding hours
revenue in 12 months for a health and wellness client
new clients in one week, four weeks into working together
locations, and 6 to 26 employees, in the clinic Saba built and sold
From owners who've done the work.
"I've worked with Saba for about 8 months now and she has helped me so much in my business. Working on setting up measurable and repeatable data so we can continue to grow, know our numbers, and set attainable goals for the future."
"Right from the jump, Saba raised my revenue goal. She helped me reframe my mind when hiring new team members and held me accountable for the steps that were crucial in elevating my business. I promise Saba will be one of the best decisions you will make for your business."
"I have a much better understanding of my business financially and have implemented strategies and programs I never would have considered on my own. I'm truly grateful to have her in my corner."
Inara means "to illuminate."
I started as a physical therapist building a practice from the ground up. Pretty quickly I saw that if the business relied only on my hands, its impact was capped. So was my freedom.
So I built it differently. We grew from one location with six employees to two locations with 26. I made it run without me, and then I sold it. I've bought practices and acquired businesses since, and spent years as a financial advisor and COO behind the scenes of other women-led companies. Now my job is to shine a light on what's already in your business, and what it could become.
Built for appointment-based businesses.
If your revenue depends on clients coming back, we'll speak the same language.
- Physical therapy clinics
- Multidisciplinary clinics
- Chiropractic
- Med spas
- IV therapy
- Massage and wellness studios
- Salons and beauty
- Other service practices
Book a call
Tell me what's going on. I'll tell you honestly what kind of help makes sense, or whether you need any.
Strategic Audit
Three hours on your numbers, schedule, team and the decision you're stuck on. You leave with a 90-day plan.
Ongoing support
Want a partner through it? The Founder's Suite is six months of hands-on work, with a Pulse Doc to keep score.
Before you book.
Who does Inara Consulting work with?
Owners of established service businesses, most often in health, wellness and beauty: physical therapy and multidisciplinary clinics, chiropractic, med spas, IV therapy, massage and wellness studios, salons and other appointment-based practices. Most have been in business at least a year and generate $300,000 or more.
What makes Inara different from a business coach?
I've owned the business. I grew my own clinic from one location to two and from 6 employees to 26, then sold it, and I've bought practices since. So I don't hand you a framework and wish you luck. I get into your numbers, schedule and team and tell you what I'd do if it were mine.
Do you help with marketing or finding new clients?
No. I help you earn more from the clients you already have through rebooking, retention, pricing and new revenue streams. It's almost always easier to keep a client than to find a new one.
Where should I start?
Most owners start with a Strategic Audit: three focused hours on your biggest problem, with a 90-day plan at the end. If you want ongoing support, the Founder's Suite is six months of the same work.
Do you work virtually?
Yes. I work with owners across the United States and Canada, online. I'm based in Nashville, Tennessee and Halifax, Nova Scotia.
Build a business that gives you options.
Whether you want a real vacation or an eventual sale, it starts with seeing your business clearly. Book a Strategic Audit and we'll start there.
